隐私政策

Effective May 24, 2018
生效日期2018年5月24日

 Formica Group respects the privacy of visitors to its websites and other individuals whose personal information we use.
富美家集团尊重网站访客以及其他供我们使用个人信息的个人的隐私。

This Formica Group Privacy Notice ("Privacy Notice") sets out the privacy practices of Formica Group, its subsidiaries, affiliates and companies - each of whom are independent data controllers ("Formica", "us" or "we").
本富美家集团隐私政策(“隐私政策”)列出了富美家集团及其下属机构、关联机构和公司的隐私保护实践,上述各方均为独立的数据控制人(“富美家”或“我们”)。

We provide this Privacy Notice, to demonstrate our commitment to protect your privacy. We reserve the right to update the Privacy Notice at any time, without notice. We encourage you to visit this page periodically and review the then current version.
我们发表此隐私政策以表明我们保护您隐私的承诺。我们保留在任何时候更新隐私政策的权利,且不另行通知。我们鼓励您定期访问此页面并查看最新版本。

If you have any questions or concerns regarding this Privacy Notice, please use the "contact us" section below.
如果您还有其他有关本隐私政策的问题,请通过下文的“联系我们”部分进行咨询。

Quick links
快捷链接

We recommend that you read this Privacy Notice in full to ensure you are fully informed. However, if you only want to access a particular section of this Privacy Notice, then you can click on the relevant link below to jump to that section.
我们建议您完整阅读本隐私政策,以确保全面了解信息。但如果您想要查看本隐私政策的特定内容,您可以通过点击下方的相关链接来跳转至该部分。

The Information Collected by Formica富美家收集的信息
1. Information that you provide voluntarily您自愿提供的信息
2. Information that we collect automatically我们自动收集的信息
3. Information that we obtain from third party sources我们从第三方来源获取的信息
The Way Formica Uses your Information富美家有关您信息的使用方式
Who Formica shares your personal information with富美家将您的个人信息分享给谁
Security安全
Retention保留
Your Privacy Rights and choices您的隐私权利和选择
Children儿童
Third Party Practices第三方实践
Sending Personally Identifying Information outside of the European Economic Area (EEA)向欧洲经济区(EEA)外发送个人身份信息
Legal Basis for Processing Personal Information relating to EEA individuals欧洲经济区个人身份信息处理的法律依据
Contact Us联系我们

The Information Collected by Formica
富美家收集的信息

 Personal information means information that identifies you or allows us to contact you, like your name or email address. The personal information that we may collect about you broadly falls into the following categories:
个人信息是指能够识别您的身份或允许我们联系您的信息,比如您的姓名或电子邮件地址。我们可能收集的您的个人信息大致可分为以下几类:

1) Information that you provide voluntarily
1)您自愿提供的信息

Certain parts of our website may ask you to provide personal information voluntarily: for example, we may ask you to provide your contact details in order to subscribe to marketing communications from us, and/or to submit inquiries to us. We may also ask you to provide feedback or a testimonial which we may display on our website or in other promotional materials, with your agreement. The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.
我们网站的某些部分可能会要求您自愿提供个人信息,例如,您详细的联系方式,以便订阅我们的营销传播,以及/或向我们提交问题。我们也可能会要求您提供反馈或证明,并在您同意的情况下在我们的网站或其他宣传材料中显示。我们会在要求您提供个人信息时,向您明确您需提供的个人信息,以及要求您提供个人信息的原因。

More information 更多信息:

We may collect and store personal information, such as your name, e-mail address and phone number to respond to questions, and to process or fill orders or requests. We may use this information to provide goods and services that you request and to let you know of additional goods and services about which you might be interested. We also use this information to customize your experience using our website.
我们可能会收集和存储您的个人信息,例如您的姓名、电子邮件地址和电话号码,以回答问题以及处理或完成订单或请求。我们可能会使用这些信息提供您所要求的商品和服务,并让您知道您可能感兴趣的其他商品和服务。我们也使用这些信息来个性化定制您使用我们网站的体验。

We may also retain transaction and experience information, such as information about your transactions with us, as well as information about our communications with you. Examples include your account history, requests for information and our responses. We may match user information we collect with other data available from other sources in order to carry out our business and to provide our goods and services and to conduct advertising and promotions more effectively.
我们也可能保留交易和体验信息,例如您与我们之间的交易信息以及通信信息,您的账户历史记录以及有关信息的请求和我方回应。为了更有效地开展业务、提供商品和服务,以及进行广告和促销活动,我们可能会将我们收集的用户信息与其他来源提供的其他数据进行匹配。

For product or service orders, Formica may need additional information in order to process or to fulfill your order or request. Except as otherwise stated in this Privacy Notice, Formica will not share your personal information with third parties without your permission, except as otherwise necessary to (i) process or fulfill your order, (ii) respond to your request or answer your enquiries, or (iii) comply with any applicable law, court order or other judicial process.
对于产品或服务订单,富美家可能需要额外的信息来处理或完成您的订单或请求。除非本隐私政策中另有规定,否则富美家不会在未经您许可的情况下与第三方分享您的个人信息,除非因以下原因确有必要:(i)处理或完成您的订单,(ii)响应您的请求或回答您的询问,或(iii)遵守任何适用的法律、法院命令或其他司法程序的要求。

Formica may use one or more third party payment processors to facilitate product ordering and payment. Formica may not gather your personal information when you arrange payment through one of these processors. Rather, that information is gathered, stored and processed by the third party payment processor. We will take reasonable steps to ensure that any third party payment processors protect your personal information in accordance with this Privacy Notice. We will disclose on the website when you are using a third party payment processor’s services.
富美家可以使用一名或多名第三方支付处理商来完成产品订购或付款。当您通过上述处理商进行付款时,富美家可能不会收集您的个人信息,而是由第三方支付处理商进行收集、存储和处理。我们将采取合理措施,确保任何第三方支付处理商将按照本隐私政策保护您的个人信息。当您在使用第三方支付处理商的服务时,我们将在网站上进行显示。
We may ask you for personally-identifying information at other times, such as if and when you communicate with us, or request that we communicate with you.
我们可能会在其他情况下要求您提供个人身份信息,例如当您与我们联系,或要求我们与您联系时。

2) Information that we collect automatically
2)我们自动收集的信息

When you visit our website, we may collect certain information automatically from your device. In some countries, including countries in the European Union and/or European Economic Area (“EU/EEA”), this information may be considered personal information under applicable data protection laws.
当您访问我们的网站时,我们可能会自动从您的设备中收集特定信息。在一些国家,包括欧盟和/或欧洲经济区(“EU/EEA”)的国家,根据适用的数据保护法律,这些信息可能被视为个人信息。

Specifically, the information we collect automatically may include information like your IP address, device type, unique device identification numbers, browser-type, broad geographic location (e.g., country or city-level location) and other technical information. We may also collect information about how your device has interacted with our website, including the pages accessed and links clicked.
具体来说,我们自动收集的信息可能包括您的IP地址、设备类型、唯一设备标识号、浏览器类型、广泛的地理位置(例如,国家或城市)和其他技术信息。我们也可能会收集有关您的设备与我们网站互动的信息,包括访问的页面和点击的链接。

Collecting this information enables us to better understand the visitors who come to our website, where they come from, and what content on our website is of interest to them. We use this information for our internal analytics purposes and to improve the quality and relevance of our website to our visitors.
收集这些信息有助于我们更好地了解我们网站的访客,包括他们来自哪里,以及他们对我们网站上的哪些内容感兴趣。我们将这些信息用于我们的内部分析,以便我们的网站向访客提供更高质量和更相关的内容。

Some of this information may be collected using cookies and similar tracking technology, as explained further in our Cookies Notice.
其中一些信息可能会通过cookie和类似的追踪技术进行收集,我们的cookie声明会有更详细的说明。

3) Information that we obtain from third party sources
3)我们从第三方来源获取的信息

From time to time, we may receive personal information about you from third party sources (including from companies that provide marketing lead information), but only where we have checked that these third parties either have your consent or are otherwise legally permitted or required to disclose your personal information to us.
我们可能会不时从第三方来源(包括提供市场引导信息的公司)接收有关您的个人信息,但前提是我们已经核实过,该等第三方已经取得您的同意,或者法律允许或要求该等第三方向我们披露您的个人信息。

The types of information we collect from third parties include your name and contact information and we use the information we receive from these third parties to provide you with information about our products and services, our industry insights and other direct marketing purposes.
我们从第三方收集的信息类型包括您的姓名和联系方式,我们将这些从第三方收集的信息用于向您提供我们的产品和服务信息、行业见解以及其他直接营销目的。

The Way Formica Uses your Information
富美家有关您信息的使用方式

We use the information collected about you for a variety of reasons, including for the following purposes, as applicable:
我们出于多种原因收集您的信息,在适用情况下包括以下目的:

To respond to your requests or provide you with information requested by you.
回应您的请求或向您提供您所要求的信息。
To communicate with you about updates to Formica's services.
就富美家的服务更新与您沟通。
To provide, support, personalize, maintain and enhance the services.
提供、支持、定制、维护、加强服务。
To comply with and enforce applicable legal requirements, agreements and policies.
遵循和执行适用的法律要求、协议和政策。
To prevent, detect, identify, investigate, respond and protect against potential or actual claims, liabilities, prohibited behavior and criminal activity.
防止、发现、识别、调查和回应潜在的或实际发生的索赔、责任、禁止的行为和犯罪活动,并避免因其承受损失。
To allow businesses or third party websites we’re affiliated with, who may sell or provide products or services to you through or in connection with the services (either alone or jointly with us).
允许与我们关联的企业或第三方网站通过或借由我们的服务 (单独或与我们联合)向您销售或提供产品或服务。
For other business purposes such as data analysis, identifying usage trends, determining the effectiveness of our services and to enhance, customize and improve our features, products and services.
其他商业目的,如数据分析、识别使用趋势、确定我们服务的有效性,以及增强、定制和改进我们的功能、产品和服务。
To perform other activities consistent with this Privacy Notice.
开展本隐私政策允许的其他活动。

More information更多信息:
If you place a request for products or services, we use information to ship your order. If the products or services are from a retail partner, we may provide your relevant information to that retail partner for purposes of the transaction.
如果您对产品或服务有需求,我们将使用信息向您发送订单。如果该产品或服务来自零售合作伙伴,我们可能会为交易目的向该零售合作伙伴提供您的相关信息。

We rely upon third parties for important elements of our operations so we will provide your personal information, such as your name, address, and account information to these third parties so that they can do their job, such as service providers, financial service providers, and marketing companies that help us market our products. We will take appropriate steps to protect your information in these circumstances. These third parties may also have their own privacy policies but are not permitted to use the data for their own purposes.
我们在一些运营的重要环节都会与第三方(例如服务提供商、金融服务提供商以及帮助我们营销产品的营销公司)进行合作,所以我们将向上述第三方提供您的个人信息,如您的姓名、地址、以及账户信息,以便他们开展工作。在此情况下,我们将采取适当的措施保护您的信息。这些第三方可能也有自己的隐私政策,但不允许将这些数据用于第三方自己的目的。

We may also share the information we collect about you with third parties including retailers, credit card issuers and processors, banks and other financial institutions and government agencies.
我们也可能将收集到的有关您的信息分享给第三方,包括零售商、信用卡发行商和处理商、银行和其他金融机构,以及政府机构。

During the normal course of doing business, Formica may share your information within the Formica Group as necessary in order to service your accounts or orders you place with us and for the other purposes set out above.
在正常的业务过程中,富美家可能会在必要情况下在富美家集团内部共享您的信息,以便为您的账户提供服务,或处理您向我们下达的订单,以及上述其他目的。

We may use your personal information to improve our marketing and promotional efforts, to statistically analyze site usage, to improve our content and product offerings and to customize the content, layout and services of our website.
我们可能会使用您的个人信息来改善我们的营销和促销工作,统计分析网站使用情况,改进我们的内容和产品,以及定制我们网站的内容、布局和服务。

We may use your information to deliver information to you that, in some cases, is targeted to your interests. We may ask you to voluntarily provide additional information regarding your personal or business interests, experience or requests, which we may use to customize our service for you.
在某些情况下,我们可能会使用您的信息针对您的兴趣向您提供信息。我们可能会要求您自愿提供有关您的个人或商业兴趣、经验或要求的额外信息,用于为您定制我们的服务。

We may use your e-mail address, your mailing address, and phone number to contact you regarding administrative notices, new product offerings and communications relevant to our products and services. If you do not wish to receive these communications, please contact us as indicated below in this Privacy Notice.
我们可能会使用您的电子邮件地址、邮寄地址和电话号码,针对行政通知、新产品供应以及有关我们产品和服务的传播,与您联系。如果您不希望收到这些信息,请按照本隐私政策以下所示与我们联系。

We may also use or disclose information to resolve disputes, investigate problems, or enforce our Terms of Use or purchase agreements. At times, we may review status or activity of multiple users to do so. We may disclose or access information whenever it is believed, in good faith, that the law so requires or if we otherwise consider it necessary to do so to maintain service and improve our products and services.
我们也可能使用或披露信息来解决争议、调查问题或执行我们的使用条款或购买协议。我们有时可能还会审查多个用户的状态或活动。当我们合理认为法律有相关要求,或当我们认为有必要时,为保持服务以及改进我们的产品和服务,我们也可能会披露或获取相关信息。

Who Formica shares your personal information with
富美家将您的个人信息分享给谁

We may disclose your personal information to the following categories of recipients:
我们可能会将您的个人信息披露给以下几类接收方:

Affiliated Companies. We may share personal information with companies that are affiliated with us (for example companies that control, are controlled by, or are under common control with us). We may also share information that is collected between websites that we, or our affiliates, control.
关联公司。我们可能会向与我们关联的公司(例如控制、被控制或与我们共同被控制的公司)分享个人信息。我们也可能会将所收集的信息在我们或者我们的关联公司控制的网站之间分享。
Service Providers. We may share your personal information with companies that perform services for us, such as fulfilling orders, delivering packages, sending postal mail and e-mails, analyzing customer data, providing marketing assistance, investigating fraudulent activity, conducting customer surveys, and providing customer service.
服务提供商。我们可能会向为我们提供服务的公司分享您的个人信息,这些服务包括完成订单、递送包裹、发送邮件和电子邮件、分析客户数据、提供营销协助、调查欺诈活动、开展客户调查和提供客户服务。
Behavioral Advertisers. We may permit third party behavioral advertisers to use technology to collect information about your use of our website so that they can provide advertising about products and services tailored to your interest. That advertising may appear either on our website, or on other websites.
行为定位广告商。我们可能允许第三方行为定位广告商使用技术手段收集有关您使用我们网站的信息,以便他们能够根据您的兴趣提供有关产品和服务的广告。上述广告可能会出现在我们的网站上,也可能出现在其他网站上。
Potential Buyers. We may share your personal information if we sell all, or part, of our business, sell all, or part, of our business assets, or are otherwise involved in a merger or business acquisition.
潜在买家。如果我们出售我们的全部或部分业务或资产,或以其他方式涉及合并或业务收购,我们可能会共享您的个人信息。
Any other parties to comply with a legal obligation; to protect the legal rights of (or otherwise participate in a legal process pertaining to) our company, our employees, our agents, our clients, and our affiliates, to protect the safety and security of our visitors, or to protect against fraud; or with your consent.
在下列情况中披露给任何他方:(i)为遵循法律义务;(ii)为保护本公司以及本公司员工、代理商、客户和关联公司的合法权利(或参与与上述各方有关的法律程序);(iii)为保护本公司访客的安全和保障;(iv)为防止欺诈;或者(v)征得您的同意。

Security安全
We employ reasonable and current security methods to prevent unauthorized access, maintain data accuracy, and ensure correct use of information.
我们将采用合理和现行的安全措施,以防止未经授权的访问,维持数据准确性,以及确保信息的正确使用。

If you establish an account with us through this website, your account information and profile will be password-protected. It is recommended that you do not divulge your password to anyone. Our personnel will never ask you for your password in an unsolicited phone call or in an unsolicited e-mail. Remember to sign out of your account and close your browser window when you have finished your session. This is to help ensure that others cannot access your personal information and correspondence if you share a computer with someone else or are using a computer in a public place where others may have access to it.
如果您通过我们的网站建立帐户,您的帐户信息和个人资料将受到密码保护。建议您不要将密码泄露给任何人。我们的工作人员永远不会在电话或邮件中主动询问您的密码。当您完成操作时,记得退出您的帐户并关闭浏览器窗口。这是为了确保当您与他人共用电脑或在公共场所使用电脑时,其他人无法获取您的个人信息和通讯信息。

Whenever you voluntarily disclose personal information online, for example on message boards, through e-mail or in chat areas that information can be collected and used by others. No data transmission over the Internet or any wireless network can be guaranteed to be perfectly secure. As a result, while we try to protect your personal information, we cannot ensure or guarantee the security of any information you transmit to us, and you do so at your own risk.
当您自愿在网上披露个人信息时,例如通过留言板、电子邮件或聊天区域披露,这些信息可以被他人收集和使用。任何通过互联网或任何无线网络传输的数据都不能保证绝对安全。因此,即使我们努力保护您的个人信息,我们也无法确保或保证您传递给我们的任何信息的安全性,此风险由您自行承担。

Retention保留
We retain personal information we collect from you where we have an ongoing legitimate business need to do so or to comply with applicable legal requirements.
当我们正在开展的合法业务需要,或为了遵守适用的法律要求时,我们会保留收集的您的个人信息。

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
当我们正在开展的合法业务不需要处理您的个人信息时,我们将删除或匿名化您的个人信息。如果目前无法做到(例如您的个人信息已存储在备份档案中),则在可以删除之前,我们将安全地存储您的个人信息,并不做任何进一步处理。

Your Privacy Rights and choices
您的隐私权利和选择

You can access the information that we collect online and maintain through normal updating methods. To update, correct or delete this information, you can contact [email protected]
您可以查阅我们在线收集的信息并通过常规更新的方式进行维护。您可以通过联系[email protected]来对这些信息进行更新、更正或删除。

In addition to the above, you may have the following data protection rights:
除此之外,您还有以下数据保护的权利:

If you wish to access, correct, update or request deletion of your personal information, you can do so at any time by contacting us here.
如果您希望查阅、更正、更新或要求删除您的个人信息,您可以随时与我们联系。
In addition, you can object to processing of your personal information, ask us to restrict processing of your personal information or request portability of your personal information. Again, you can exercise these rights by contacting us here.
此外,您可以反对处理您的个人信息,要求我们限制处理您的个人信息,或要求您的个人信息具备可携带性。同样,您可以通过联系我们来行使这些权利。
You have the right to opt-out of marketing communications we send you at any time. You can exercise this right by clicking on the “unsubscribe” or “opt-out” link in the marketing e-mails we send you. To opt-out of other forms of marketing (such as postal marketing or telemarketing), then please contact us here.
您有权在任何时候选择取消订阅我们发送给您的营销资讯。您可以通过点击我们发送给您的营销邮件中的“取消订阅”或“选择退出”链接来行使这项权利。如果您想取消订阅其他形式的营销(如邮政营销或电话营销),请在这里与我们联系。
Similarly, if we have collected and process your personal information with your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your personal information conducted in reliance on lawful processing grounds other than consent.
同样,如果我们已经在您的同意下收集和处理了您的个人信息,您也可以在任何时候撤回您的同意。撤回您的同意不会影响我们在您撤回之前进行的任何信息处理的合法性,也不会影响基于合法理由(而非基于您的同意)对您个人信息进行的处理。
You have the right to complain to a data protection authority about our collection and use of your personal information. For more information, please contact your local data protection authority.
您有权就我们对您的个人信息的收集和使用情况向数据保护机构投诉。请与您当地的数据保护机构联系,以获取更多信息。
We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws.
对于所有个人发送的希望根据适用的数据保护法行使其数据保护权利的请求,我们都会进行回应。

Children儿童

 Our website is not intended for children under the age of 16 and we have no way of distinguishing the age of individuals who access our website, and so we carry out the same Privacy Notice for individuals of all ages. If a child has provided us with personal information without parental or guardian consent, the parent or guardian should contact us to remove the information.
我们的网站不面向16岁以下的儿童,但我们无法区分我们网站访客的年龄,因此我们对所有年龄的访客都采用相同的隐私政策。如果儿童在没有家长或监护人同意的情况下向我们提供了个人信息,其家长或监护人应联系我们删除这些信息。

Third Party Practices 第三方实践

The privacy policy of an advertiser, payment processor or service provider you may contact through our site may differ from the Privacy Notice. We encourage you to read that policy before responding to the offer or dealing with that party.
您通过我们的网站联系的广告商、支付处理商或服务提供商的隐私政策可能与此隐私政策不同。我们鼓励您在回应要约或与该方进行交易前先阅读该政策。

Sending Personally Identifying Information outside of the European Economic Area (EEA)
向欧洲经济区(EEA)外发送个人身份信息

As Formica is multi-national group of companies, there are occasions where your personal information may be transmitted or shared outside of the EEA. Your personal information may be transmitted or shared outside of the EEA for a variety of purposes, including but not limited to, the purposes set out above.
由于富美家是一家跨国集团公司,在某些情况下,您的个人信息可能会出于各种目的(包括但不限于上述目的)被发送或共享到欧洲经济区之外。

Where personal information is sent, by Formica, outside of the EEA Formica shall take reasonable steps to ensure the transfer of such personal information is secure; and that adequate safeguards are put in place to ensure that it is processed securely when held outside of the EEA. If you would like more information about these adequate safeguards, please contact us on the details in the contact section below.
如果个人信息是由富美家向欧洲经济区以外发送的,富美家将采取合理的步骤确保此类个人信息的传输是安全的;并采取充分的保障措施确保个人信息在欧洲经济区以外的地方进行安全处理。如果您想了解更多有关上述充分保障措施的信息,请通过下方的联系信息与我们联系。

Legal Basis for Processing Personal Information relating to EEA individuals
欧洲经济区个人信息处理的法律依据

 If you are a visitor from the EEA, our legal basis for collecting and using the personal information described above will depend on the personal information concerned and the specific context in which we collect it.
如果您是来自欧洲经济区的访客,我们收集和使用上述个人信息的法律依据将取决于有关的个人信息内容以及我们收集信息的具体情况。

However, we will normally collect personal information from you only where we have your consent to do so, where we need the personal information to perform a contract with you or where the processing is in our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms.
然而,我们通常只会在以下情况下收集您的个人信息:(i) 取得您的同意后;(ii)我们需要个人信息以便履约;或者(iii)我们有法律权益来处理您的个人信息,且不凌驾于受您的数据保护权益、基本权利或自由的限制之上。

If you have questions about or need further information concerning the legal basis on which we collect and use your personal information, please Contact Us.
如果您对我们收集和使用您的个人信息的法律依据有疑问或需要进一步了解,请联系我们。

Contact Us联系我们
If you have any questions or concerns about our use of your personal information, please contact [email protected]
如果您对我们使用您的个人信息有任何疑问,请联系[email protected]

隐私政策

Effective May 24, 2018
生效日期2018年5月24日

 Formica Group respects the privacy of visitors to its websites and other individuals whose personal information we use.
富美家集团尊重网站访客以及其他供我们使用个人信息的个人的隐私。

This Formica Group Privacy Notice ("Privacy Notice") sets out the privacy practices of Formica Group, its subsidiaries, affiliates and companies - each of whom are independent data controllers ("Formica", "us" or "we").
本富美家集团隐私政策(“隐私政策”)列出了富美家集团及其下属机构、关联机构和公司的隐私保护实践,上述各方均为独立的数据控制人(“富美家”或“我们”)。

We provide this Privacy Notice, to demonstrate our commitment to protect your privacy. We reserve the right to update the Privacy Notice at any time, without notice. We encourage you to visit this page periodically and review the then current version.
我们发表此隐私政策以表明我们保护您隐私的承诺。我们保留在任何时候更新隐私政策的权利,且不另行通知。我们鼓励您定期访问此页面并查看最新版本。

If you have any questions or concerns regarding this Privacy Notice, please use the "contact us" section below.
如果您还有其他有关本隐私政策的问题,请通过下文的“联系我们”部分进行咨询。

Quick links
快捷链接

We recommend that you read this Privacy Notice in full to ensure you are fully informed. However, if you only want to access a particular section of this Privacy Notice, then you can click on the relevant link below to jump to that section.
我们建议您完整阅读本隐私政策,以确保全面了解信息。但如果您想要查看本隐私政策的特定内容,您可以通过点击下方的相关链接来跳转至该部分。

The Information Collected by Formica富美家收集的信息
1. Information that you provide voluntarily您自愿提供的信息
2. Information that we collect automatically我们自动收集的信息
3. Information that we obtain from third party sources我们从第三方来源获取的信息
The Way Formica Uses your Information富美家有关您信息的使用方式
Who Formica shares your personal information with富美家将您的个人信息分享给谁
Security安全
Retention保留
Your Privacy Rights and choices您的隐私权利和选择
Children儿童
Third Party Practices第三方实践
Sending Personally Identifying Information outside of the European Economic Area (EEA)向欧洲经济区(EEA)外发送个人身份信息
Legal Basis for Processing Personal Information relating to EEA individuals欧洲经济区个人身份信息处理的法律依据
Contact Us联系我们

The Information Collected by Formica
富美家收集的信息

 Personal information means information that identifies you or allows us to contact you, like your name or email address. The personal information that we may collect about you broadly falls into the following categories:
个人信息是指能够识别您的身份或允许我们联系您的信息,比如您的姓名或电子邮件地址。我们可能收集的您的个人信息大致可分为以下几类:

1) Information that you provide voluntarily
1)您自愿提供的信息

Certain parts of our website may ask you to provide personal information voluntarily: for example, we may ask you to provide your contact details in order to subscribe to marketing communications from us, and/or to submit inquiries to us. We may also ask you to provide feedback or a testimonial which we may display on our website or in other promotional materials, with your agreement. The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.
我们网站的某些部分可能会要求您自愿提供个人信息,例如,您详细的联系方式,以便订阅我们的营销传播,以及/或向我们提交问题。我们也可能会要求您提供反馈或证明,并在您同意的情况下在我们的网站或其他宣传材料中显示。我们会在要求您提供个人信息时,向您明确您需提供的个人信息,以及要求您提供个人信息的原因。

More information 更多信息:

We may collect and store personal information, such as your name, e-mail address and phone number to respond to questions, and to process or fill orders or requests. We may use this information to provide goods and services that you request and to let you know of additional goods and services about which you might be interested. We also use this information to customize your experience using our website.
我们可能会收集和存储您的个人信息,例如您的姓名、电子邮件地址和电话号码,以回答问题以及处理或完成订单或请求。我们可能会使用这些信息提供您所要求的商品和服务,并让您知道您可能感兴趣的其他商品和服务。我们也使用这些信息来个性化定制您使用我们网站的体验。

We may also retain transaction and experience information, such as information about your transactions with us, as well as information about our communications with you. Examples include your account history, requests for information and our responses. We may match user information we collect with other data available from other sources in order to carry out our business and to provide our goods and services and to conduct advertising and promotions more effectively.
我们也可能保留交易和体验信息,例如您与我们之间的交易信息以及通信信息,您的账户历史记录以及有关信息的请求和我方回应。为了更有效地开展业务、提供商品和服务,以及进行广告和促销活动,我们可能会将我们收集的用户信息与其他来源提供的其他数据进行匹配。

For product or service orders, Formica may need additional information in order to process or to fulfill your order or request. Except as otherwise stated in this Privacy Notice, Formica will not share your personal information with third parties without your permission, except as otherwise necessary to (i) process or fulfill your order, (ii) respond to your request or answer your enquiries, or (iii) comply with any applicable law, court order or other judicial process.
对于产品或服务订单,富美家可能需要额外的信息来处理或完成您的订单或请求。除非本隐私政策中另有规定,否则富美家不会在未经您许可的情况下与第三方分享您的个人信息,除非因以下原因确有必要:(i)处理或完成您的订单,(ii)响应您的请求或回答您的询问,或(iii)遵守任何适用的法律、法院命令或其他司法程序的要求。

Formica may use one or more third party payment processors to facilitate product ordering and payment. Formica may not gather your personal information when you arrange payment through one of these processors. Rather, that information is gathered, stored and processed by the third party payment processor. We will take reasonable steps to ensure that any third party payment processors protect your personal information in accordance with this Privacy Notice. We will disclose on the website when you are using a third party payment processor’s services.
富美家可以使用一名或多名第三方支付处理商来完成产品订购或付款。当您通过上述处理商进行付款时,富美家可能不会收集您的个人信息,而是由第三方支付处理商进行收集、存储和处理。我们将采取合理措施,确保任何第三方支付处理商将按照本隐私政策保护您的个人信息。当您在使用第三方支付处理商的服务时,我们将在网站上进行显示。
We may ask you for personally-identifying information at other times, such as if and when you communicate with us, or request that we communicate with you.
我们可能会在其他情况下要求您提供个人身份信息,例如当您与我们联系,或要求我们与您联系时。

2) Information that we collect automatically
2)我们自动收集的信息

When you visit our website, we may collect certain information automatically from your device. In some countries, including countries in the European Union and/or European Economic Area (“EU/EEA”), this information may be considered personal information under applicable data protection laws.
当您访问我们的网站时,我们可能会自动从您的设备中收集特定信息。在一些国家,包括欧盟和/或欧洲经济区(“EU/EEA”)的国家,根据适用的数据保护法律,这些信息可能被视为个人信息。

Specifically, the information we collect automatically may include information like your IP address, device type, unique device identification numbers, browser-type, broad geographic location (e.g., country or city-level location) and other technical information. We may also collect information about how your device has interacted with our website, including the pages accessed and links clicked.
具体来说,我们自动收集的信息可能包括您的IP地址、设备类型、唯一设备标识号、浏览器类型、广泛的地理位置(例如,国家或城市)和其他技术信息。我们也可能会收集有关您的设备与我们网站互动的信息,包括访问的页面和点击的链接。

Collecting this information enables us to better understand the visitors who come to our website, where they come from, and what content on our website is of interest to them. We use this information for our internal analytics purposes and to improve the quality and relevance of our website to our visitors.
收集这些信息有助于我们更好地了解我们网站的访客,包括他们来自哪里,以及他们对我们网站上的哪些内容感兴趣。我们将这些信息用于我们的内部分析,以便我们的网站向访客提供更高质量和更相关的内容。

Some of this information may be collected using cookies and similar tracking technology, as explained further in our Cookies Notice.
其中一些信息可能会通过cookie和类似的追踪技术进行收集,我们的cookie声明会有更详细的说明。

3) Information that we obtain from third party sources
3)我们从第三方来源获取的信息

From time to time, we may receive personal information about you from third party sources (including from companies that provide marketing lead information), but only where we have checked that these third parties either have your consent or are otherwise legally permitted or required to disclose your personal information to us.
我们可能会不时从第三方来源(包括提供市场引导信息的公司)接收有关您的个人信息,但前提是我们已经核实过,该等第三方已经取得您的同意,或者法律允许或要求该等第三方向我们披露您的个人信息。

The types of information we collect from third parties include your name and contact information and we use the information we receive from these third parties to provide you with information about our products and services, our industry insights and other direct marketing purposes.
我们从第三方收集的信息类型包括您的姓名和联系方式,我们将这些从第三方收集的信息用于向您提供我们的产品和服务信息、行业见解以及其他直接营销目的。

The Way Formica Uses your Information
富美家有关您信息的使用方式

We use the information collected about you for a variety of reasons, including for the following purposes, as applicable:
我们出于多种原因收集您的信息,在适用情况下包括以下目的:

To respond to your requests or provide you with information requested by you.
回应您的请求或向您提供您所要求的信息。
To communicate with you about updates to Formica's services.
就富美家的服务更新与您沟通。
To provide, support, personalize, maintain and enhance the services.
提供、支持、定制、维护、加强服务。
To comply with and enforce applicable legal requirements, agreements and policies.
遵循和执行适用的法律要求、协议和政策。
To prevent, detect, identify, investigate, respond and protect against potential or actual claims, liabilities, prohibited behavior and criminal activity.
防止、发现、识别、调查和回应潜在的或实际发生的索赔、责任、禁止的行为和犯罪活动,并避免因其承受损失。
To allow businesses or third party websites we’re affiliated with, who may sell or provide products or services to you through or in connection with the services (either alone or jointly with us).
允许与我们关联的企业或第三方网站通过或借由我们的服务 (单独或与我们联合)向您销售或提供产品或服务。
For other business purposes such as data analysis, identifying usage trends, determining the effectiveness of our services and to enhance, customize and improve our features, products and services.
其他商业目的,如数据分析、识别使用趋势、确定我们服务的有效性,以及增强、定制和改进我们的功能、产品和服务。
To perform other activities consistent with this Privacy Notice.
开展本隐私政策允许的其他活动。

More information更多信息:
If you place a request for products or services, we use information to ship your order. If the products or services are from a retail partner, we may provide your relevant information to that retail partner for purposes of the transaction.
如果您对产品或服务有需求,我们将使用信息向您发送订单。如果该产品或服务来自零售合作伙伴,我们可能会为交易目的向该零售合作伙伴提供您的相关信息。

We rely upon third parties for important elements of our operations so we will provide your personal information, such as your name, address, and account information to these third parties so that they can do their job, such as service providers, financial service providers, and marketing companies that help us market our products. We will take appropriate steps to protect your information in these circumstances. These third parties may also have their own privacy policies but are not permitted to use the data for their own purposes.
我们在一些运营的重要环节都会与第三方(例如服务提供商、金融服务提供商以及帮助我们营销产品的营销公司)进行合作,所以我们将向上述第三方提供您的个人信息,如您的姓名、地址、以及账户信息,以便他们开展工作。在此情况下,我们将采取适当的措施保护您的信息。这些第三方可能也有自己的隐私政策,但不允许将这些数据用于第三方自己的目的。

We may also share the information we collect about you with third parties including retailers, credit card issuers and processors, banks and other financial institutions and government agencies.
我们也可能将收集到的有关您的信息分享给第三方,包括零售商、信用卡发行商和处理商、银行和其他金融机构,以及政府机构。

During the normal course of doing business, Formica may share your information within the Formica Group as necessary in order to service your accounts or orders you place with us and for the other purposes set out above.
在正常的业务过程中,富美家可能会在必要情况下在富美家集团内部共享您的信息,以便为您的账户提供服务,或处理您向我们下达的订单,以及上述其他目的。

We may use your personal information to improve our marketing and promotional efforts, to statistically analyze site usage, to improve our content and product offerings and to customize the content, layout and services of our website.
我们可能会使用您的个人信息来改善我们的营销和促销工作,统计分析网站使用情况,改进我们的内容和产品,以及定制我们网站的内容、布局和服务。

We may use your information to deliver information to you that, in some cases, is targeted to your interests. We may ask you to voluntarily provide additional information regarding your personal or business interests, experience or requests, which we may use to customize our service for you.
在某些情况下,我们可能会使用您的信息针对您的兴趣向您提供信息。我们可能会要求您自愿提供有关您的个人或商业兴趣、经验或要求的额外信息,用于为您定制我们的服务。

We may use your e-mail address, your mailing address, and phone number to contact you regarding administrative notices, new product offerings and communications relevant to our products and services. If you do not wish to receive these communications, please contact us as indicated below in this Privacy Notice.
我们可能会使用您的电子邮件地址、邮寄地址和电话号码,针对行政通知、新产品供应以及有关我们产品和服务的传播,与您联系。如果您不希望收到这些信息,请按照本隐私政策以下所示与我们联系。

We may also use or disclose information to resolve disputes, investigate problems, or enforce our Terms of Use or purchase agreements. At times, we may review status or activity of multiple users to do so. We may disclose or access information whenever it is believed, in good faith, that the law so requires or if we otherwise consider it necessary to do so to maintain service and improve our products and services.
我们也可能使用或披露信息来解决争议、调查问题或执行我们的使用条款或购买协议。我们有时可能还会审查多个用户的状态或活动。当我们合理认为法律有相关要求,或当我们认为有必要时,为保持服务以及改进我们的产品和服务,我们也可能会披露或获取相关信息。

Who Formica shares your personal information with
富美家将您的个人信息分享给谁

We may disclose your personal information to the following categories of recipients:
我们可能会将您的个人信息披露给以下几类接收方:

Affiliated Companies. We may share personal information with companies that are affiliated with us (for example companies that control, are controlled by, or are under common control with us). We may also share information that is collected between websites that we, or our affiliates, control.
关联公司。我们可能会向与我们关联的公司(例如控制、被控制或与我们共同被控制的公司)分享个人信息。我们也可能会将所收集的信息在我们或者我们的关联公司控制的网站之间分享。
Service Providers. We may share your personal information with companies that perform services for us, such as fulfilling orders, delivering packages, sending postal mail and e-mails, analyzing customer data, providing marketing assistance, investigating fraudulent activity, conducting customer surveys, and providing customer service.
服务提供商。我们可能会向为我们提供服务的公司分享您的个人信息,这些服务包括完成订单、递送包裹、发送邮件和电子邮件、分析客户数据、提供营销协助、调查欺诈活动、开展客户调查和提供客户服务。
Behavioral Advertisers. We may permit third party behavioral advertisers to use technology to collect information about your use of our website so that they can provide advertising about products and services tailored to your interest. That advertising may appear either on our website, or on other websites.
行为定位广告商。我们可能允许第三方行为定位广告商使用技术手段收集有关您使用我们网站的信息,以便他们能够根据您的兴趣提供有关产品和服务的广告。上述广告可能会出现在我们的网站上,也可能出现在其他网站上。
Potential Buyers. We may share your personal information if we sell all, or part, of our business, sell all, or part, of our business assets, or are otherwise involved in a merger or business acquisition.
潜在买家。如果我们出售我们的全部或部分业务或资产,或以其他方式涉及合并或业务收购,我们可能会共享您的个人信息。
Any other parties to comply with a legal obligation; to protect the legal rights of (or otherwise participate in a legal process pertaining to) our company, our employees, our agents, our clients, and our affiliates, to protect the safety and security of our visitors, or to protect against fraud; or with your consent.
在下列情况中披露给任何他方:(i)为遵循法律义务;(ii)为保护本公司以及本公司员工、代理商、客户和关联公司的合法权利(或参与与上述各方有关的法律程序);(iii)为保护本公司访客的安全和保障;(iv)为防止欺诈;或者(v)征得您的同意。

Security安全
We employ reasonable and current security methods to prevent unauthorized access, maintain data accuracy, and ensure correct use of information.
我们将采用合理和现行的安全措施,以防止未经授权的访问,维持数据准确性,以及确保信息的正确使用。

If you establish an account with us through this website, your account information and profile will be password-protected. It is recommended that you do not divulge your password to anyone. Our personnel will never ask you for your password in an unsolicited phone call or in an unsolicited e-mail. Remember to sign out of your account and close your browser window when you have finished your session. This is to help ensure that others cannot access your personal information and correspondence if you share a computer with someone else or are using a computer in a public place where others may have access to it.
如果您通过我们的网站建立帐户,您的帐户信息和个人资料将受到密码保护。建议您不要将密码泄露给任何人。我们的工作人员永远不会在电话或邮件中主动询问您的密码。当您完成操作时,记得退出您的帐户并关闭浏览器窗口。这是为了确保当您与他人共用电脑或在公共场所使用电脑时,其他人无法获取您的个人信息和通讯信息。

Whenever you voluntarily disclose personal information online, for example on message boards, through e-mail or in chat areas that information can be collected and used by others. No data transmission over the Internet or any wireless network can be guaranteed to be perfectly secure. As a result, while we try to protect your personal information, we cannot ensure or guarantee the security of any information you transmit to us, and you do so at your own risk.
当您自愿在网上披露个人信息时,例如通过留言板、电子邮件或聊天区域披露,这些信息可以被他人收集和使用。任何通过互联网或任何无线网络传输的数据都不能保证绝对安全。因此,即使我们努力保护您的个人信息,我们也无法确保或保证您传递给我们的任何信息的安全性,此风险由您自行承担。

Retention保留
We retain personal information we collect from you where we have an ongoing legitimate business need to do so or to comply with applicable legal requirements.
当我们正在开展的合法业务需要,或为了遵守适用的法律要求时,我们会保留收集的您的个人信息。

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
当我们正在开展的合法业务不需要处理您的个人信息时,我们将删除或匿名化您的个人信息。如果目前无法做到(例如您的个人信息已存储在备份档案中),则在可以删除之前,我们将安全地存储您的个人信息,并不做任何进一步处理。

Your Privacy Rights and choices
您的隐私权利和选择

You can access the information that we collect online and maintain through normal updating methods. To update, correct or delete this information, you can contact [email protected]
您可以查阅我们在线收集的信息并通过常规更新的方式进行维护。您可以通过联系[email protected]来对这些信息进行更新、更正或删除。

In addition to the above, you may have the following data protection rights:
除此之外,您还有以下数据保护的权利:

If you wish to access, correct, update or request deletion of your personal information, you can do so at any time by contacting us here.
如果您希望查阅、更正、更新或要求删除您的个人信息,您可以随时与我们联系。
In addition, you can object to processing of your personal information, ask us to restrict processing of your personal information or request portability of your personal information. Again, you can exercise these rights by contacting us here.
此外,您可以反对处理您的个人信息,要求我们限制处理您的个人信息,或要求您的个人信息具备可携带性。同样,您可以通过联系我们来行使这些权利。
You have the right to opt-out of marketing communications we send you at any time. You can exercise this right by clicking on the “unsubscribe” or “opt-out” link in the marketing e-mails we send you. To opt-out of other forms of marketing (such as postal marketing or telemarketing), then please contact us here.
您有权在任何时候选择取消订阅我们发送给您的营销资讯。您可以通过点击我们发送给您的营销邮件中的“取消订阅”或“选择退出”链接来行使这项权利。如果您想取消订阅其他形式的营销(如邮政营销或电话营销),请在这里与我们联系。
Similarly, if we have collected and process your personal information with your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your personal information conducted in reliance on lawful processing grounds other than consent.
同样,如果我们已经在您的同意下收集和处理了您的个人信息,您也可以在任何时候撤回您的同意。撤回您的同意不会影响我们在您撤回之前进行的任何信息处理的合法性,也不会影响基于合法理由(而非基于您的同意)对您个人信息进行的处理。
You have the right to complain to a data protection authority about our collection and use of your personal information. For more information, please contact your local data protection authority.
您有权就我们对您的个人信息的收集和使用情况向数据保护机构投诉。请与您当地的数据保护机构联系,以获取更多信息。
We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws.
对于所有个人发送的希望根据适用的数据保护法行使其数据保护权利的请求,我们都会进行回应。

Children儿童

 Our website is not intended for children under the age of 16 and we have no way of distinguishing the age of individuals who access our website, and so we carry out the same Privacy Notice for individuals of all ages. If a child has provided us with personal information without parental or guardian consent, the parent or guardian should contact us to remove the information.
我们的网站不面向16岁以下的儿童,但我们无法区分我们网站访客的年龄,因此我们对所有年龄的访客都采用相同的隐私政策。如果儿童在没有家长或监护人同意的情况下向我们提供了个人信息,其家长或监护人应联系我们删除这些信息。

Third Party Practices 第三方实践

The privacy policy of an advertiser, payment processor or service provider you may contact through our site may differ from the Privacy Notice. We encourage you to read that policy before responding to the offer or dealing with that party.
您通过我们的网站联系的广告商、支付处理商或服务提供商的隐私政策可能与此隐私政策不同。我们鼓励您在回应要约或与该方进行交易前先阅读该政策。

Sending Personally Identifying Information outside of the European Economic Area (EEA)
向欧洲经济区(EEA)外发送个人身份信息

As Formica is multi-national group of companies, there are occasions where your personal information may be transmitted or shared outside of the EEA. Your personal information may be transmitted or shared outside of the EEA for a variety of purposes, including but not limited to, the purposes set out above.
由于富美家是一家跨国集团公司,在某些情况下,您的个人信息可能会出于各种目的(包括但不限于上述目的)被发送或共享到欧洲经济区之外。

Where personal information is sent, by Formica, outside of the EEA Formica shall take reasonable steps to ensure the transfer of such personal information is secure; and that adequate safeguards are put in place to ensure that it is processed securely when held outside of the EEA. If you would like more information about these adequate safeguards, please contact us on the details in the contact section below.
如果个人信息是由富美家向欧洲经济区以外发送的,富美家将采取合理的步骤确保此类个人信息的传输是安全的;并采取充分的保障措施确保个人信息在欧洲经济区以外的地方进行安全处理。如果您想了解更多有关上述充分保障措施的信息,请通过下方的联系信息与我们联系。

Legal Basis for Processing Personal Information relating to EEA individuals
欧洲经济区个人信息处理的法律依据

 If you are a visitor from the EEA, our legal basis for collecting and using the personal information described above will depend on the personal information concerned and the specific context in which we collect it.
如果您是来自欧洲经济区的访客,我们收集和使用上述个人信息的法律依据将取决于有关的个人信息内容以及我们收集信息的具体情况。

However, we will normally collect personal information from you only where we have your consent to do so, where we need the personal information to perform a contract with you or where the processing is in our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms.
然而,我们通常只会在以下情况下收集您的个人信息:(i) 取得您的同意后;(ii)我们需要个人信息以便履约;或者(iii)我们有法律权益来处理您的个人信息,且不凌驾于受您的数据保护权益、基本权利或自由的限制之上。

If you have questions about or need further information concerning the legal basis on which we collect and use your personal information, please Contact Us.
如果您对我们收集和使用您的个人信息的法律依据有疑问或需要进一步了解,请联系我们。

Contact Us联系我们
If you have any questions or concerns about our use of your personal information, please contact [email protected]
如果您对我们使用您的个人信息有任何疑问,请联系[email protected]

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